SIHALOHO, A. S. A.; LESTARI, B. .; UTAMININGSIH, A. . The Influence Of Service Quality And Customer Satisfaction On Customer Loyalty At The Hotel Best Sport Wisata Batu. Transforma Jurnal Manajemen, [S. l.], v. 3, n. 2, p. 190–209, 2025. DOI: 10.56457/tjm.v3i2.236. Disponível em: https://www.journal.pascasarjana-unpas.web.id/index.php/tjm/article/view/236. Acesso em: 17 oct. 2026.