HR Development Strategies To Boost Sme Productivity In The Digital Economy Era: A Quantitative And Qualitative Approach

Authors

  • Denok Sunarsi Universitas Pamulang, Tangerang Selatan, Banten, Indonesia

DOI:

https://doi.org/10.56457/tjm.v4i2.419

Keywords:

HR Development Strategy, MSME Productivit, Digital Economy

Abstract

This study aims to analyze human resource (HR) development strategies for enhancing the productivity of MSMEs in the digital economy era. The study employs a mixed-methods approach, using SWOT analysis and SEM-PLS (version 3.0) for data analysis. Data were collected through a survey of 303 MSME owners in the South Tangerang region using purposive random sampling. Statistical analysis results indicate that HR development strategies have a positive and significant impact on MSME productivity in South Tangerang. SWOT analysis reveals that these MSMEs possess strengths such as business owner experience, product quality, high commitment, social media utilization, and strong customer relationships. However, they still face weaknesses, including low digital literacy, suboptimal HR training, limited human resources, and conventional management systems. Externally, the growth of online marketplaces, government support, digital training, and rising online market demand present opportunities to be leveraged, while global competition, rapid technological advances, imported products, and cybersecurity threats pose challenges that must be anticipated.

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Published

2026-10-09

How to Cite

Sunarsi, D. (2026). HR Development Strategies To Boost Sme Productivity In The Digital Economy Era: A Quantitative And Qualitative Approach. Transforma Jurnal Manajemen, 4(2), 239–252. https://doi.org/10.56457/tjm.v4i2.419